We are hiring NUbies (our store staff)!


You are friendly and customer-oriented. You learn quickly, work hard and can be counted on. You are passionate about the environment and consider waste as an important issue.

Sounds like you? Then we want to hear from you!

As a NUbie, you help run the store and are the first point of contact for our customers.


Tasks include:

  • Customer service
    • greet and assist our customers
    • answer questions about the store, our products, zero waste shopping and the zero waste lifestyle
    • perform all cash register functions at the checkout
  • Product handling
    • receive and check deliveries, put products in their right storage location
    • fill bins and dispensers with products
    • ensure that store shelves are fully stocked with products
    • maintain attractive product displays
    • monitor product quality and freshness and ensure proper rotation of product
    • ensure visibility of product information and price labels
    • complete temperature logs
  • Store maintenance
    • maintain tidiness and cleanliness of all areas of the store
    • sanitize utensils, bins, dispensers and work surfaces in accordance with health and safety procedures
    • complete cleaning logs
    • separate waste and dispose of garbage


Knowledge, Skills & Abilities

  • Genuine friendliness, enthusiasm and excellent verbal communication skills
  • Ability to “read” customers and establish a great relationship with them
  • Ability to adapt and work across different areas
  • Excellent work ethics and team spirit
  • Ability to work a flexible schedule including early mornings, evenings, weekends and holidays
  • Ability to work 8-hour shifts, standing and walking 6-8 hours, wearing a mask at all times
  • Passion for environment, knowledge about sustainability, interest in zero waste movement and willingness to learn
  • Ability to lift up to 20 kg but also handle sensitive products and equipment with care


Desired Work Experiences: A prior experience in food retail especially bulk is a plus.


Start date: Immediate


Location: Positions are available at both locations, NU Wellington at 1130 Wellington Street West (Hintonburg) and NU Main at 143 Main Street (Old Ottawa East).


Hours: We offer both full time and part time positions.



  • Hourly wage: $14.25 an hour, increased to $15 an hour at the end of the 3 month probationary period.
  • Paid mental health day during the COVID-19 pandemic: We recognize the additional strain that the pandemic has put on our staff. For this reason, full time employees currently receive one paid mental health day every week as soon as their training is completed and they start working full shifts (work 4 days a week and get paid for 5).
  • Health benefits: Paid sick days and health benefits are offered to full time employees at the end of the probationary period.

We want to create a unique shopping environment that will help our customers reduce their waste and rethink the way they consume. NU is a business, but it is a business with a cause. Raising awareness and growing the zero waste movement is an integral part of our mission, and as a front line worker, you have an important role to play!

Are you up to the challenge? Then apply before January 8, 2021 by sending your resume and a cover letter to hr@nugrocery.com with the subject: NUbie

We look forward to hearing from you!

Your NU Team