We offer deliveries Ottawa-wide, from Stittsville to Orleans, as well as in Gatineau.

Use the postal code check below to find out when we deliver to your neighbourhood.

Want to know more about our delivery service? Check out our Frequently Asked Questions:

Visit our Ottawa stores for the full zero waste shopping experience. We carry over 700 package-free products, from cereals to toothpaste! Our products are carefully curated: we favour all-natural, organic and locally sourced products.

Bring your clean reusable containers and follow our 3 steps - tare, fill and pay. If you don't have a container with you, simply use a paper bag or borrow a jar.

Buy zero waste lifestyle essentials from the comfort of your home!

Or if you live in Ottawa or Gatineau, take advantage of our grocery deliveries.

Whether you buy an accessory or a food item, your order will always be free of plastic packaging. We use redeemable glass jars and paper-based packing materials that are fully recyclable and compostable.

Online shopping and waste reduction usually don’t go together. Orders come with extra packaging: cardboard boxes, tape, plastic bubble wraps or foam peanuts.

At NU, we do everything to make your online purchase as zero waste as possible! 

The box, tape, label (including its liner!) and any filler used to protect the product are made of paper that is 100% recyclable and compostable. And whenever possible, we reuse boxes and packing supplies that we get from our suppliers. 

We don’t deliver by bike yet, but are working on it!

We work with a local delivery service for grocery deliveries and use Canada Post’s Expedited Service for Canada-wide shipping. Our flat delivery/shipping fee is $12.

Treating our employees fairly is an investment in the long-term success of our business and the well-being of our community. We are vocal supporters of a living wage, paid sick days and fair scheduling practices.

We also recognize the strain that Covid-19 has put on essential workers. Since the beginning of the pandemic, we're closing our doors on Monday to offer one paid mental health day a week to our full time staff, among other benefits.

Learn more about our values and what we do for people and planet:

We believe in business as a force for good and support the fight for environmental and social justice with our 1% for a cause programme. Every month, we choose a cause and select a not-for-profit organization in our community that is dedicated to it. We donate 1% of our in-store and online sales and promote and amplify their work on our social media platforms. Recent recipients include Assembly of Seven Generations, Capital Pride, Parkdale Food Centre and Jaku Konbit. This Plastic Free July, our donation will support Ecology Ottawa's work to make Ottawa the green capital of Canada!