Visit our Ottawa store for the full zero waste shopping experience. We carry over 700 package-free products, from cereals to toothpaste! Our products are carefully curated: we favour all-natural, organic and locally sourced products.

Bring your clean reusable containers and follow our 3 steps - tare, fill and pay. If you don't have a container with you, simply use a paper bag or borrow a jar.

We ship accessories across Canada and the United States and deliver groceries in the Ottawa and Gatineau region.

We charge a flat $12 fee for shipping and delivery, and offer free pick up from our Main Street store.

Whether you order an accessory or a food item, your order will always be free of plastic packaging.

Online shopping and waste reduction usually don’t go together. Orders come with extra packaging: cardboard boxes, tape, plastic bubble wraps or foam peanuts.

At NU, we do everything to make your online purchase as zero waste as possible! 

The box, tape, label (including its liner!) and any filler used to protect the product are made of paper that is 100% recyclable and compostable. And whenever possible, we reuse boxes and packing supplies that we get from our suppliers. 

Treating our employees fairly is an investment in the long-term success of our business and the well-being of our community. We are vocal supporters of a living wage, paid sick days and fair scheduling practices.

In August 2023 we became certified by the Ontario Living Wage Network. We are proud to be the only grocery store in Ottawa to commit to paying a living wage, and one of only 8 in the whole Province of Ontario.

Learn more about our values and what we do for people and planet: